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What is a Debt Collections Agency?

Suppose–on the simplest level–you have a customer who owes you money for services rendered and has not paid for the past three months. You have emailed, called, and perhaps even attempted the ‘bumping into them at the coffee shop’ approach. Nothing’s working. What, then, do you do? Better call a […]

How To Be An Effective Collections Department Manager

The primary goal of any business is to be profitable. That means having a positive cash flow. Without that, business operations are bound to run into brick walls and may eventually become bankrupt. Unfortunately, cash flow problems abound across various industries today. Many businesses are owed large sums of money, […]

How To Build A Strong Incentive Plan For Collectors

If you own a debt collection agency, one tool you must DEFINITELY have in your arsenal is incentives. It’s what successful businesses use to keep their workforce fired-up and committed. So, if you come across any collection agency where the phones are buzzing, the energy is electric, and collectors are […]

Legal Collections vs. Non-Legal Collections

We’ve all been there. The unsavory feeling when we’re owed some money but the debtor is not very keen to do what’s necessary. It’s annoying, it’s tiring, and it can drain multiple wallets. Unpaid debts are somewhat like those small pebbles in your shoe; they may be small, but they […]

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