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The CLOSEOUT Myth

The CLOSEOUT Myth “I let all my bills go into collections because I prefer to pay them on the last day of the month.”                    ~ said NO ONE, EVER! Here’s the deal, in the collections industry there is one day that is […]

Monday Motivation 09-22-2014

Monday Motivation 09-22-2014 So we are heading into the last full week of September and we need to make it count! There’s still time to make things happen and with the two day week next week, you can still get mail payments in the door without needing to overnight them. If […]

Good Old Gray, F.D.C.P.A.

Have you ever sat in a staff meeting or a training session discussing a new policy that was written for the collectors because of a new lawsuit under the FDCPA (Fair Debt Collection Practices Act)? I mean, you can’t blame your managers and your clients for wanting you to be […]

Monday Motivation 09-15-2014

Monday Motivation 09-15-2014 Happy Monday everybody! Well, we’re officially at Mid-Month. Depending on how your office splits the month up, you may or may not be focusing on a mid-month closeout. Either way, as an individual collector you should know that you should be posting up numbers of at least […]