11 Must-Visit Debt Collection Conferences

To the outside world, the debt collection industry is nothing but a thorn in people’s flesh. And that’s just the kindest comment among the several unfair, bad raps they get. However, for those who are actually in the know-how of what transpires in the financial world, debt collectors are regarded as unsung heroes. Without them, the wheel of the financial system is bound to break, particularly if lenders are unable to recover unpaid debts.

Having said that, a lot of know-how is required to carry out effective debt-collection tasks. This is not only expected of call center employees or those at the forefront. But also of owners of collection agencies. And even those exploring their career options. They all must stay up-to-date on the latest regulations, strategies, and best practices.

Attending debt collection conferences is one great avenue to check several boxes. These events bring together industry leaders, compliance experts, technology innovators, and front-line professionals. With so much experience, knowledge, skillset, and innovation enclosed under the same roof, the world is your oyster.

Debt collection conferences provide the opportunity to gain insider knowledge. And discover new tools and resources. Also, network with others facing similar challenges. You will even gain insights into where the industry is headed. And how to adapt for greater success. So today, I’m sharing a round-up of debt collection conferences that you can look forward to!

11 Must-Visit Debt Collection Conferences

Contrary to common opinion, the debt collection industry is not a small fry when compared to other renowned business industries. Rather, it is vast, with several debt collection conferences popping up nationwide. It’s also important to know that not all conferences are generic. Some are focused on certain niches, sizes of operations, and areas of interest. 

So, if exploring the latest collection practices and technologies or simply connecting with peers is what you seek, check out these can’t-miss debt collection conferences:

ACA International Convention & Expo 

As the biggest annual gathering for accounts receivable management, this massive event draws thousands globally. Expect extensive educational sessions, a sprawling exhibitor floor showcasing the latest products and services, and prime networking opportunities. You’ll learn about legislative updates, and discover best practices from industry titans. And also connect with potential partners. It’s indeed an all-in-one, power-packed experience.

DCS Annual Conference 

This premier Debt Buyers Association event focuses on the debt buying and selling sector. Get hyper-focused content like in-depth compliance guidance, data security briefings, and portfolio valuation discussions. While locations vary yearly, it’s a can’t-miss for debt buyers striving to stay compliant while maximizing returns.

ResourceWebinar Virtual Series

Can’t travel? No problem! This cost-effective virtual conference packs four weeks of online sessions with the latest regulatory information, personnel strategies, IT security practices, and more. Simply log on from anywhere to sharpen your skills without leaving the office.

LendIt FinFest 

Though not collections-exclusive, this multi-day San Francisco event explores cutting-edge fintech disrupting how companies underwrite, finance, collect, and operate. It’s a prime opportunity to view collections through an innovative lens and discover tools to modernize operations.

Credit Congress 

This massive annual event by the Credit Research Foundation is a multi-industry mecca for credit professionals, including debt collection leaders. Held each March across the U.S., it features dedicated collections tracks packed with sessions on skip tracing, dispute management, compliance intelligence, and more. Prepare for a wealth of peer-to-peer idea exchanges spanning both B2B and B2C collection strategies.

The RMAI Vegas 

In just a couple of Vegas days each February, this “reboot” by the Receivables Management Association International (RMAI) delivers an intensive training bonanza. Whether you’re a startup or a large agency, you’ll find classes on negotiation tactics, optimized call scripting, data analytics mastery, litigation management, and beyond taught by respected industry trainers. It’s rejuvenating cosmetic surgery for your profit potential.

insideARM.com Annual Conference 

This fall event by insideARM.com fully immerses you in the latest ARM industry news, regulations, and trends that could impact your daily operations. Regulator/attorney panels, creditor perspectives, and deep dives into issues like TCPA, cyber-fraud, and data security ensure you return to the office armed with mission-critical insights.

CreditorWeb Expo 

With a localized operational focus, this spring expo by CreditorWeb is the industry facelift agency owners and managers need. Explore debt collection laws, fair lending compliance, skip tracing tactics, and lawsuit prevention everything to optimize processes and maximize liquidation rates while dodging violations.

BCFP National Conference 

Previously known as the CFPB Conference, this fall must-attend is hosted by none other than the Bureau of Consumer Financial Protection itself (formerly CFPB), typically in Washington, D.C. With sessions led by BCFP officials, you’ll receive first hand insight into the latest policies, guidance, and initiatives impacting debt collectors and creditors. If regulatory compliance is your north star, this event provides direct access to the source.

RMA Annual Risk Management Conference

Hosted by the Risk Management Association, this conference charts a course through the entire credit lifecycle’s risk management strategies, including collections. Each fall in a new city locale, it explores using data and analytics to improve portfolio performance, mitigate risks like fraud, and ensure you’re sailing smoothly through compliance requirements. Expect tailored sessions on collections areas like delinquency/default management, recovery scoring models, and vendor risk management.

NCHER Conference 

For those navigating the student loan debt collection waters, this National Council of Higher Education Resources (NCHER) conference is your compass rose. Taking place each summer, it dives deep into regulations and requirements specific to student loans and campus-based lending. In addition to Department of Education-led sessions, you’ll find presentations on default prevention strategies, servicer communication tactics, and DoE audit preparation to keep you off the rocks.

Elevate your debt collection career by being intentional with the industry’s conferences and events.

Debt collection conferences are more than simply attending for educational purposes. There are many other benefits embedded, waiting for you to reap them. One of such perks is unparalleled networking opportunities. You get to connect with peers facing similar challenges. And meet potential partners, and even explore new career directions.

And while you start making plans for upcoming conferences, take a moment to explore Connections2Collections. This is a platform that those in the debt collection industry can’t do without. Aside from dishing out valuable knowledge and insights via our blog posts, we also promote a vibrant community for upscaling.

By simply creating a free profile, either as an individual or company, you will have access to our job postings and career resources. As well as networking opportunities with other professionals, the ability to get and give advice, and gain support towards career growth. But that’s not all! Lastly, you can seek out mentors, and discover new job leads. And stay tapped into the pulse of this ever-evolving industry. See you there!