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Good Old Gray, F.D.C.P.A.

Have you ever sat in a staff meeting or a training session discussing a new policy that was written for the collectors because of a new lawsuit under the FDCPA (Fair Debt Collection Practices Act)? I mean, you can’t blame your managers and your clients for wanting you to be […]

Monday Motivation 09-15-2014

Happy Monday everybody! Well, we’re officially at Mid-Month. Depending on how your office splits the month up, you may or may not be focusing on a mid-month closeout. Either way, as an individual collector you should know that you should be posting up numbers of at least 50% to goal […]

A Sit Down With NARCA President, Joann Needleman

The debt collection industry, as almost everyone knows, doesn’t get the best coverage in the media. Here at Connection2Collections.com, we want to show support for the industry professionals and help them be confident and responsible in their work. Our unique approach to the industry helps us keep our content light, […]

Monday Motivation 09-08-2014

Happy Monday! Well, hopefully your NFL team won this weekend, there were quite a few upsets though, so hopefully you didn’t fall victim to that. Summer is officially over and kids are going back to school, football season is back, and the holidays are coming soon. We’re a week into […]