One of our favorite sites for good business definitions, Investopedia.com, defines “Brand Awareness” as; “The likelihood that consumers recognize the existence and availability of a company’s product or service. Creating brand awareness is one of the key steps in promoting a product.” We want to talk to you about a different kind of brand awareness, because in the deb... »
Monday Motivation 10-06-2014 October is here! Before we start jumping into Halloween decorations and memes, it’s important to remember that every day counts! Every phone call you make, every skip attempt, it all adds up and comes together in the end. Don’t let the early-in-the-month blues get you down! September may have been a great month for you, or it may have been the worst month y... »
Getting a promotion at work is a great accomplishment, anyone who has been entrusted with more responsibility and pushed further up the ranks of a company where they can truly make a difference to the organization, should be very proud. However, it’s important to know the immediate side effects of your new role. It’s not always easy to celebrate a promotion when maybe you weren’t the only one in t... »
Monday Motivation 09-29-2014 Happy Monday! It’s the 29th, and we all know what that means, TOMORROW IS EOM! We all know that “Terrible Tuesdays” make for the worst closeout, but that doesn’t matter because all of you are prepared to crush your numbers tomorrow! Nothing like using a good Monday to push you into an even better EOM. We wanted to keep the post short today, so w... »
The CLOSEOUT Myth “I let all my bills go into collections because I prefer to pay them on the last day of the month.” ~ said NO ONE, EVER! Here’s the deal, in the collections industry there is one day that is always known as the best day in collections for almost every collector in the business; the last day of the month. This isn’t something we’re going to back up with ye... »
Monday Motivation 09-22-2014 So we are heading into the last full week of September and we need to make it count! There’s still time to make things happen and with the two day week next week, you can still get mail payments in the door without needing to overnight them. If your strategy is working for you this week, stay with it and close out the month big. If you need to shake up your strat... »
Have you ever sat in a staff meeting or a training session discussing a new policy that was written for the collectors because of a new lawsuit under the FDCPA (Fair Debt Collection Practices Act)? I mean, you can’t blame your managers and your clients for wanting you to be prepared for every situation. Every time a debtor logs online, they get one of these in their face: Good Old Gray, FDCP... »
Monday Motivation 09-15-2014 Happy Monday everybody! Well, we’re officially at Mid-Month. Depending on how your office splits the month up, you may or may not be focusing on a mid-month closeout. Either way, as an individual collector you should know that you should be posting up numbers of at least 50% to goal at the end of today. Two weeks into this month, and as we’ve been saying al... »
The debt collection industry, as almost everyone knows, doesn’t get the best coverage in the media. Here at Connection2Collections.com, we want to show support for the industry professionals and help them be confident and responsible in their work. Our unique approach to the industry helps us keep our content light, and makes it fun for everyone in collections. But truth be told, we’re no jo... »
Happy Monday! Well, hopefully your NFL team won this weekend, there were quite a few upsets though, so hopefully you didn’t fall victim to that. Summer is officially over and kids are going back to school, football season is back, and the holidays are coming soon. We’re a week into September and, like we stressed last week, it’s a short month so make sure you are prepared for how... »
September 10, 2014
The debt collection industry, as almost everyone knows, doesn’t get the best coverage in the media. Here at Connection2Collections.com, we want to show support for the industry professionals and help them be confident and responsible in their work. […]
