Opinions and Ideas

Be Successful As A New Manager

Be A Team Lead That Can Lead A Team

Getting a promotion at work is a great accomplishment, anyone who has been entrusted with more responsibility and pushed further up the ranks of a company where they can truly make a difference to the organization, should be very proud. However, it’s important to know the immediate side effects of your new role. It’s not always easy to celebrate a promotion when maybe you weren’t the only one in t... »

The CLOSEOUT Myth

The CLOSEOUT Myth

The CLOSEOUT Myth “I let all my bills go into collections because I prefer to pay them on the last day of the month.”                    ~ said NO ONE, EVER! Here’s the deal, in the collections industry there is one day that is always known as the best day in collections for almost every collector in the business; the last day of the month. This isn’t something we’re going to back up with ye... »

Good Old Gray FDCPA

Good Old Gray, F.D.C.P.A.

Have you ever sat in a staff meeting or a training session discussing a new policy that was written for the collectors because of a new lawsuit under the FDCPA (Fair Debt Collection Practices Act)? I mean, you can’t blame your managers and your clients for wanting you to be prepared for every situation. Every time a debtor logs online, they get one of these in their face: Good Old Gray, FDCP... »

10 Things Debt Collectors Wish Consumers Knew About Them

10 Things Debt Collectors Wish Consumers Knew About Them

So, being a debt collector is not an easy job, but let’s be honest… someone’s gotta do it. So next time you get a call because you owe someone money, try to keep these in mind. Here are 10 things debt collectors wish consumers knew about them: 10 Things Debt Collectors Wish Consumers Knew About Them 1. It’s uncomfortable for us too. Calling complete strangers and asking them to pay back money that... »

Let's Start A Movement 2KCCM

Let’s Start A Movement! #2KCCM

Debt Collectors and all the individuals who work in the industry are constantly the target of abuse and criticism from; media, government, consumers, and even at times their own clients. You won’t hear about the debt collector who received flowers from a consumer who was grateful for the service they received. Or hear about the collection company that works with local charities to help support a g... »

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